Privacy Policy

In this policy, references to "One Course," "we," "our," or "us" mean One Course Pty Ltd (ABN 84 691 163 498), the provider of One Course's products and services. References to "you," "user," or "your" mean users of our services or visitors to our websites.

Preamble

This Privacy Policy explains how we collect, use, store, and disclose Personal Data. "Personal Data" means any information that can identify an individual, such as a name, email address, or contact details.

By using our platform or any One Course services (the "Services"), you agree to the practices described in this Privacy Policy. Unless stated otherwise, this policy applies to all One Course products, including our AI Course Builder, Learning Management System (LMS), mobile applications, integrations, dashboards, and related services.

We comply with all applicable data protection laws in the regions where we operate ("Applicable Data Protection Laws").

Our goal is to protect the confidentiality, integrity, and security of our users' data.

Our Principles

We collect and handle information guided by these principles:

• Only the minimum necessary information is collected to deliver and maintain our Services.
• Data is used only for operational and product improvement purposes, not for third-party marketing or resale.
• We do not disclose your data unless required by law or to provide core functionality.
• If legally permitted, we notify users when disclosure is required by law enforcement or court order.

Personal Data We Collect

We may collect data through your use of our Services, including:

• Account information such as name, email, and organisation details.
• Communications sent to us (support, feedback, or contact forms).
• Course content, messages, uploads, and interactions within the platform.
• Payment and billing information processed via secure providers (Stripe).
• Login or API connections via Google, Microsoft, or other integrations.
• Cookies and analytics data such as IP address, browser type, device identifiers, and site usage logs.

How We Use Personal Data

We use your data to:

• Operate and maintain the One Course platform.
• Notify you of updates or service changes.
• Enable participation in features such as course creation, learner management, and quizzes.
• Provide customer support and troubleshoot technical issues.
• Improve our Services through analytics and performance monitoring.
• Detect and prevent fraud or misuse.
• Send information about product updates, learning resources, or features (only if you have opted in).

Retention of Data

We retain your data only as long as necessary to fulfil the purposes in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Disclosure of Data

We may share data:

• With contractors and service providers who help operate our platform.
• With administrators of your organisation's portal, where applicable.
• When required by law or to protect One Course's rights, property, or users.

We do not sell personal data.

Transfer of Data

Your data may be processed or stored on servers located in Australia or other countries with appropriate data protection measures. By using our Services, you consent to this transfer.

Business Transfers

If One Course is involved in a merger, acquisition, or reorganisation, your data may be transferred to the new entity. You will be notified if this occurs and the new policy differs from this one.

Security

We apply reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, alteration, or loss. No online system can guarantee absolute security, but we continuously review and strengthen our defences.

Analytics and Third-Party Services

We use analytics and infrastructure providers to improve the platform.

• Google Analytics
• OpenAI

We do not sell personal data.

Cookies

We use cookies to improve your experience, store preferences, and analyse site traffic. You may disable cookies in your browser settings, but some features may not function properly.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our Services indicates acceptance of the updated version.

Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact:

Email: hello@onecourse.io